Events

The number of Russians who applied for the assignment of pensions by means of online services in the personal account section of the Pension Fund website grew by nearly fivefold in the first five months of 2017. In the period from January through May 2017, the personal accounts section was used for filing 582,000 requests for the assignment of pensions and 951,000 requests for choosing or modifying the pension delivery method, which was 4.7 and 4.8 times more than in the relevant period of 2016.

The personal account section of the Pension Fund website makes it possible to apply for the assignment of every type of pensions paid by PFR, including insurance, state and funded pensions. Seeking to improve the quality of public services, the Pension Fund is constantly broadening the capacities of the online service, which is already covering practically every other type of PFR payments in addition to pensions, such as the monthly social benefit, the federal social supplement to pension, the package of social services, maternity capital, etc.

We’d like to remind you that the Pension Fund assigned about 1 million pensions requested online in 2016; 773,000 applications were filed in the personal account section of the Pension Fund website, and 194,000 were submitted on the Public Services Portal. In 66% of the cases, pensions were assigned in the fully electronic procedure, without personal visits of citizens to the PFR client service to present additional documents.

All online services provided by PFR are composed into the Unified Portal on the Pension Fund website for users’ convenience. The portal is structured not only by type of received services (such as pensions, social benefits, maternity capital, etc.) but also by way of accessing them – with or without registration. Access to services, in which personal data is used, is provided via the verified account in the Unified Identification and Authentication System (UIAS).

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